ASC Appointment Policy and Information
On our writing calendar, if an appointment is not available at a desired time, students may sign up for the waiting list. If an appointment is canceled, students on the waiting list will be notified via text or email that a time slot has opened up. The notified student must then log on to aurora.mywconline.com and schedule the appointment. If the appointment slot is shown as not available, it means someone else also received the wait list message and has already schedule a new appointment. Appointments are scheduled on a first come first served basis.
Appointments are scheduled on the hour and half hour. Appointments are 50 minutes in length which allows for staff to complete the required paperwork in between appointments.
Authorized cancellations can be made up to 5 hours in advance for appointments on the writing, math and science calendars and 8 hours for nursing and peer tutoring. To cancel, log into your appointment and hit the red cancel button at the bottom. If the red cancel button is not visible, you are under the authorized time frame and if you do not attend your appointment it will be noted as missed.
After 2 late cancelations or if a student does not participate in their scheduled appointment (no show) twice during the semester, student access will be limited to drop-in programs only.
If you have questions about the ASC Appointment Policy contact Julie Hall, ASC Director at 630-844-5454.