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Academic Support Center FAQ

How to make a tutoring appointment

Here's a visual step-by-step Guide for making a tutoring appointment.

Text ONLY version:

  1. Go to Academic SupportNet (found on the Okta app)
  2. Log in with your institutional username and credentials (for example jdoebert not, and the same password you use for Okta). If it's your first time visiting, you'll be prompted to complete a registration form.
  3. Select a schedule from the drop-down menu at the top. Tutors on the "Writing and Academic Coaching" calendar can help at any point of the essay-writing process, from brainstorming to final touches. Academic Coaches can work with you to develop additional study strategies, time management tools, and effective approaches for note-taking and getting the most out of course readings. Tutors on the "Course Content" calendars can help with course concepts, problem-solving processes, and developing a study plan for a particular course. Be sure to check if there's tutoring for your course on both the "Peer Tutoring" and "Content Specialist tutoring" calendars.
  4. Important: choose a "Purpose of Visit." This is how you find the right tutor for the class you need.
  5. White boxes are open time slots, 30 minutes each. Appointments are typically 1 hour, so you need two white boxes.
  6. Click on the first white box and enter appointment details in the pop-up window. Then click "Create Appointment" at the bottom.
  7. You're all set! For Zoom appointments: open your blue appointment box to access the Zoom link. For an in-person appointment, check in at the front desk of Phillips Library

How many appointments can I make?

  • Students are allowed two appointments per week per calendar. (For example, a student could make two appointments on the Writing/Academic Coaching calendar, two appointments on the Subject Specialist Tutoring calendar, and two appointments on the Subject Peer Tutoring Calendar).

  • Appointments can be made up to two weeks in advance.

  • The peer tutoring schedule requires that students make an appointment at least one day in advance. Appointments with Professional Staff can be made up to ten minutes beforehand.